Hospitality Assured

Hospitality Assured

Hospitality Assured promotes and rewards the highest level of business and service excellence of organisations in the hospitality industry. It is endorsed by the British Quality Foundation and the Quality Scotland Foundation as meeting the criteria in the European Foundation for Quality Management Excellence Model.

Hospitality Assured recognises excellence in the service environment and requires meeting the expectations of customers on a consistent and regular basis. Put simply, it focuses on the customer experience.

There is a rigorous process for achieving the standard, which takes into account customer opinion and considers all aspects of service from the customer’s perspective. It is an ongoing process that provides a series of performance indicators against which an organisation can continually judge and measure itself.

 

Book Now!

Book your rooms with us through booking.com.  Use the button below to start the booking process.


From our Facebook page

#104 - An access token is required to request this resource. Here are some possible solutions to fix the error.

From our Twitter page

Monday, May 21st, 2018 at 8:12am
@JonRH922 @McIlroyRory well deserved winner. He's got the pink jacket for a year, are you gonna get it next?

Excellence throughout

Hospitality Assured recognises excellence in the service environment and requires meeting the expectations of customers on a consistent and regular basis.

Wi-Fi

The Sunninghill Hotel is Wi-Fi enabled and most rooms also have hard-wired broadband available.